Digital Transformation: Decoding Transition from B2B to H2H Experience

Digital Transformation has become one of the hottest ‘buzz words’ of today’s times. And why not, when we discover even baby products manufacturers and renowned accounting firms are heavily betting on this term. The increasing internet and mobile penetration has led to a digital disruption & none of the industries had remained untouched with this…

Then & Now: Did the Digital Roadmap play out?

MIT Sloan Management have opened up their research goodie box for today and tomorrow only (October 2nd & 3rd), and my interest was sparked by the article “Nine Element of Digital Transformation” (summarised by MIT in January 2014, off an article developed in November 2011 in conjunction with CapGemini (https://sloanreview.mit.edu/article/the-nine-elements-of-digital-transformation/) And here we are in…

Stop excluding the high street from digital transformation

I feel a great deal of sadness when I see high street shops close down. Empty buildings in my home town is becoming the new norm. The once bright lights, buzz, a place to socialise and enjoy an experience together. Now its full of sad, grey empty shells.

But I also love internet shopping. Who couldn’t say they enjoy the perks of getting whatever you want at the touch of a button in your own home?