Then & Now: Did the Digital Roadmap play out?

MIT Sloan Management have opened up their research goodie box for today and tomorrow only (October 2nd & 3rd), and my interest was sparked by the article “Nine Element of Digital Transformation” (summarised by MIT in January 2014, off an article developed in November 2011 in conjunction with CapGemini (https://sloanreview.mit.edu/article/the-nine-elements-of-digital-transformation/) And here we are in…

Making money out of friction

The reason why people don’t do many of the things they set out to do is what is nowadays called “friction”. In the good old days it would more likely have been called “laziness”. Friction is the gap between intention and action caused by it being difficult to do, or difficult to remember to do.

Case Study: Vectors of Disruption – the Uber story

I recently listened to/read this article about how the value of taxi driver medallions is falling away to nothing from all-time highs of $1m in 2014. Essentially the medallions that once symbolized the right to be an accredited taxi driver are becoming worthless because there is no longer a value in being accredited.