Know Your Customer (KYC) is primarily about the decisions a financial institution needs to make about a (potential) customer. However, I have yet to find a definition online that focuses on decisions. Wikipedia’s definition focuses on the process, while Investopedia and The Free Dictionary place emphasis on the form that has to be completed. Although…
Things aren’t the same just because you treat them the same
Several years ago a major software consultancy built a Pega solution for a client and within two years of deploying it, the client was having to rebuild it themselves. It’s not an uncommon scenario. The client brought me in to take a look at the business architecture underlying the original solution and that is where…
Data modelling as a BA technique is in decline
In my experience, very few business analysts produce data models. Of course my experience is that of one person across the whole IT industry, so my view is a thin slice through a very big cake. What’s more, my experience is limited to process-driven projects. I have no experience in, for example, Data Warehousing. By…
Looking at Security & Technology Procurement
Organizations need to have an overarching corporate strategy for staffing and product/service acquisition, if they expect to maintain a holistic approach to information security & technology procurement. A key question that needs to be answered is: Build or Buy? Many organizations – especially smaller organizations – take a one-off approach … Read More
