Ruya offers clients management consultancy services in the areas of corporate governance (Board of Directors responsibilities, human resources structures, organisation structures, ethics programs, performance management and management forums), business excellence (EFQM, excellence awards, quality management and health & safety management), operational excellence (lean and six sigma methodologies), transformation management (organisational cultural change, merger/acquisition integration and change management) and learning & development interventions.

1. Improved corporate governance: Ruya’s expertise in corporate governance can help organizations to establish effective Board of Directors responsibilities, human resources structures, and ethical programs, which can improve decision-making processes and accountability, leading to greater trust and confidence from stakeholders.
2. Enhanced business excellence: Ruya’s experience in business excellence can help organizations to implement best practices and quality management systems, leading to improved performance and higher customer satisfaction, as well as increased recognition through excellence awards.
3. Increased operational efficiency: Ruya’s knowledge of lean and six sigma methodologies can help organizations streamline their operations, reduce waste, and improve efficiency, leading to cost savings and improved productivity.
4. Transformation management: Ruya’s expertise in transformation management can help organizations manage complex change initiatives, such as cultural change, merger/acquisition integration, and change management, leading to successful outcomes and minimizing risk.
5. Improved learning and development: Ruya’s learning and development interventions can help organizations to develop their employees’ skills and knowledge, leading to increased employee engagement, higher productivity, and improved talent retention.

In summary, Ruya’s management consultancy services can offer growth organizations a range of benefits, including improved governance, enhanced business excellence, increased operational efficiency, successful transformation management, and improved learning and development opportunities for employees.

1. Assess the current state: The first step in any consulting engagement is to assess the current state of the organization, its management and employees (what is the culture and appetite and capability). Ruya would work with the client to identify perceived and unknow needs, strengths, weaknesses, opportunities, and threats across the areas of focus (corporate governance, business excellence, operational efficiency, transformation management, and learning and development). Assessments range from 2 man-days to 60 man-days depending on the complexity of the organisation and the need.
2. Develop a roadmap: Based on the assessment, Ruya would develop a roadmap that outlines the steps required to achieve the desired outcomes. This would typically involve identifying specific objectives, developing a timeline for implementation, and defining metrics for success. The timeline for engagements depends on the needs (perceived and unknowns) ranging from 10 man-days to 200 man-days depending on the complexity, size, current workload of the client team and the appetite for change.
3. Implement solutions: Once the roadmap is developed, Ruya would work with the client to implement the solutions identified in the roadmap. This might involve developing and implementing new policies and procedures, training employees, or working with stakeholders to drive change. Project & change management principles are included in all roadmap deployments to ensure all the organisation achieves the desired outcomes.
4. Monitor progress: Ruya would monitor progress against the roadmap and adjust the approach as needed to ensure that the desired outcomes are achieved. This might involve tracking key performance indicators (KPIs) and analyzing data to identify areas for improvement.
5. Evaluate outcomes: Finally, Ruya would evaluate the outcomes of the engagement to ensure that the desired benefits have been achieved. This might involve conducting a post-implementation review to assess the effectiveness of the solutions implemented and identifying opportunities for further improvement.

Overall, Ruya’s approach is tailored to the specific needs of each client and is designed to deliver measurable results across the areas of focus outlined in the question.

To achieve the desired outcomes outlined in Ruya’s approach, clients must be willing to commit time, resources, and effort to the engagement. Here are some of the key requirements for clients to allow the engagement to succeed:

1. Commitment from senior management: Senior management buy-in and support is critical for the success of the engagement. Senior management must be committed to the process and be willing to provide the necessary resources to achieve the desired outcomes.
2. Access to data: Ruya will require access to data and information about the organization to conduct the assessment and develop the roadmap. The data should be accurate, up-to-date, and comprehensive to ensure that the assessment is accurate.
3. Collaboration and communication: The engagement requires collaboration and communication between Ruya and the client. Ruya will need to work closely with the client team to ensure that the solutions identified in the roadmap are practical and can be implemented effectively.
4. Implementation capabilities: The client must have the capability to implement the solutions identified in the roadmap. This might involve training employees, developing new policies and procedures, or making structural changes to the organization. The client must have the willingness and capability to implement the solutions identified in the roadmap.
5. Accountability for outcomes: Finally, the client must be willing to hold themselves accountable for achieving the desired outcomes. The client must be committed to tracking progress against the roadmap, identifying areas for improvement, and making adjustments as needed to ensure that the desired outcomes are achieved.

Overall, the success of the engagement is dependent on the client’s willingness to commit time, resources, and effort to the engagement and to hold themselves accountable for achieving the desired outcomes.

Ruya’s commitment to the client would include:

1. Practical tailored solutions: Ruya’s solutions would be tailored to the specific needs of each client. Ruya would work closely with the client to develop solutions that are practical, effective, and aligned with the client’s strategic objectives.
2. Expertise and experience: Ruya’s team has a wealth of expertise and experience across the areas of focus outlined in the question. Ruya’s team would leverage this expertise and experience to develop and implement solutions that deliver measurable results for the client.
3. Timely and responsive service: Ruya would provide timely and responsive service to the client throughout the engagement. Ruya would be available to answer questions, provide guidance, and address any issues or concerns that arise during the engagement.
4. Commitment to quality: Ruya is committed to delivering high-quality solutions and services to clients. Ruya would ensure that all solutions are thoroughly tested and validated before implementation to ensure that they meet the client’s requirements and deliver the desired outcomes.
5. Ongoing support: Ruya would provide ongoing support to the client after the engagement is completed. This might involve conducting follow-up assessments, providing additional training and support, or helping the client to identify and address new challenges as they arise.

Overall, Ruya is committed to delivering high-quality, tailored solutions that deliver measurable results for the client. Ruya would work closely with the client to ensure that the engagement is a success and would provide ongoing support to help the client achieve their strategic objectives.

• Business Change Management & Communication

• Process Effectiveness & Automation