Service Summary

Business strategy to ensure AI adoption will be successful

Typical Benefits

There are so many use cases however this typically results in:

saving time, reducing complexity, categorisation, automating dull, repetitive tasks, increased productivity, increased customer reach

Overview

  • Identified critical areas of value and opportunities to exploit them
  • Refined definition of current state, desired future state, and how to get there
  • Reduce complexity and create simplicity
  • Avoid losing key people by reskilling and retraining
  • Overcome resistance and drive adoption
  • Reduce risk of delivering incompatible or incomplete solutions
  • Stop IT being or feeling caught in the middle
  • Avoid unrealistic or conflicting expectations
  • Reduce time wasted to deliver value, with prioritised delivery of the right things at the right time

Service Delivery Experts

Our Requirements of You

Thinking beyond the AI technology – we can add value at the intersection of technology, strategy & people

Interested in how AI could benefit their business

Wanting to know what the people, process, ethics, cultural impact will be if they adopt AI

A desire for employees to buy-in to the change and new way of working if impacted

Our Commitments to You

A framework to use to help you plan

Dispel the myths

Coach you through the process

Help you join the dots between the AI technology and how your organisation can benefit

The change programme that will drive results and bring your employees with you on the journey

Facilitation of workshops using templates that will be customised for you and ensure a bespoke solution that works for your company, employees and customers

 

Deliverables

Depends on the customer’s needs and level of rollout and involvement required

This could include a strategy session to tease out why and how AI can align and support business goals

A journey map of the as-is customer and employee experience, the desired future state using AI and a plan to plug the gaps (this is usually accomplished over several workshop sessions facilitated by us)

A list of use cases that the company will benefit from.

Top 3 priority scenarios using a bespoke framework

A 3-step roadmap for the first use case deployment

 

Available Service Engagement Models

*This service may be engaged via multiple engagement model options to provide maximum flexibility.

Project Based Engagement

Project based engagements operate on the basis of agreeing work and any outcomes or milestones for delivery in advance of commencement of any engagement in a ‘Statement of Work’. Prices are fixed for the agreed deliverables and should changes be required, these may incur changes to delivery costs. Payment for Project Based Engagements are agreed on a case-by-case basis, giving consideration to risk, contract value, client payment history, relationship longevity and duration.

Subscription Service

A HiveMind Subscription Service enables clients to flexibly engage with HiveMind Expert(s) in line with the subscription purchased. Subscriptions typically run for 12, 24 or 36 months or can also be arranged on a rolling 6 monthly basis. Subscriptions for 6 or 12 months are billed at the commencement of service, with billing for 24 or 36 month contracts taking place on the annual anniversary of subscription commencement.

Focus In On: Responsible for Digital Business Transformation

New Areas of Value:

Enabling collaboration beyond the boundaries of an enterprise

Gain access to additional budget through success

Effective delivery against financial targets

Improved business agility and ability to rapidly respond to change and opportunity

Digital transformation that drives, moves and resets the organisation’s vision

Direct positive impact on internal and external customer satisfaction

Increased credibility, confidence and influence across the business

More consistent and sustainable profitability and business growth

Driving a culture of innovation for easier and faster adoption of future digital trends

Increased customer acquisition, advocacy and lifetime value

More satisfied and engaged employees with increased retention and productivity

Successful, timely delivery of evidence-based digital transformational outcomes; beyond digitisation

Creating a culture of involvement, empowerment and connection to the business

Improvements around:

Lack of process and technical integration strategy making the overall solution less efficient

Lack of agreement of transformation governance and stakeholder understanding leading to a fragmented approach

Unclear and siloed business strategy leading to misaligned goals across the organisation that conflict with transformation

The IT function is not aligned to the digital business strategy and vision

Cynicism, lack of buy-in and resistance to change

Conflict between perception and reality of digital skills, tools, methods and talent required and available

Lack of transformation, change and agility mindset in leadership

Lack of clarity around existing operating model, internal business ecosystem or cross-functional teams

Budget availability affected by external change drivers and uncertain resource estimates

Lack of availability of the right people at the right time across both business and technology areas

Leaders mandating a change management and implementation approach that’s not appropriate to the organisation