Agile Change Management
Service Summary
Automate the operational Change Management Process
Typical Benefits
One of the biggest barriers to a successful Agile/ DevOps implementation is the ITIL aligned Change Management process, particularly in regulated industries.
With sponsorship from the CEO and Business Executive, I can help setup an Agile Change Management Process so that there is no CAB review, applications are allowed to deploy provided they meet all appropriate governance controls and there is built in trust with the application owners and their business stakeholders.
An automated release governance platform is a pre-requisite.
This solution has been proven at a global investment bank.
Ideation to production within a day is possible with my solution .
Overview
Prerequisites:
CEO, CIO and Business Executive sponsorship
Automated Release Management, Governance and Controls platform
existing operations Change Manager/ Process Owner commitment to adopt new ways of working.
Established line of sight from Sponsors to Change Manager/ Process Owner.
Proof of Concept can be done in 6weeks
New Agile Change Management Process Adoption is organic and depends on each Application team to adopt automated controls platform, automated testing and automated deployment solutions.
Our Requirements of You
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* Ensuring an executive sponsor from your organisation is allocated to the engagement, communicates the rationale behind it and signs off any ‘Terms of Reference’.
* Assisting in all possible ways to ensure that a contract, (and confidentiality agreement where necessary) is in place, in advance of any work commencing.
* Ensuring all support is in place and access is granted for all and any required data, processes, policies, meeting rooms and nominated resources to enable successful delivery of the engagement.
* Ensuring sponsor availability within the agreed timeline, to resolve any significant issues that may impact the timely completion of the engagement, if not resolved in a timely manner.
Our Commitments to You
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* Provide support throughout service delivery using our World Class Professionals and Subject Matter Experts.
* Provide high quality deliverables in a timely manner and in line with agreements upon engagement with the client. (Any changes to this will be mutually agreed in writing, in advance, between all involved parties).
* Provide deep insights and genuine value-add in all possible areas throughout the engagement.
* Provide progress updates and feedback at regular intervals, agreed in advance or at the engagement ‘kick off session’.
* Respect all personal and professional development of client team members throughout the engagement.
