An IT services business was struggling to grow sales and revenue to maximise shareholder value. It urgently needed to modernise its product portfolio and service capabilities to shift emphasis from its traditional project delivery to managed services to improve its recurring revenues ratio. This required a wholesale refresh of its “go to market” and operational...
Large Scale Data Centre Transformation Programme
A large IT services MSP had grown via acquisition, resulting in data centre footprints spanning 7 facilities across the UK. To realise synergy savings, a plan was devised to close 5 of these data centres and consolidate down to just 2 strategic facilities in London and Birmingham resulting in an annual operating saving of £2.5M.
Providing product clarity and direction through business capability modelling, analysis and innovation.
Client executives and trustees were struggling to understand the objectives and product direction of a proposed ‘participatory model’ and customer experience, despite considerable investment and supporter research. Impacting buy-in for a business and digital transformation that would help modernise the organisation. The programme had been running for 5 years (through the pandemic), at considerable expense,...
Replacing outdated ICT (Information and Communications Technology) throughout business
The client is very safety-conscious, which results in a lot of resistance to change – we know what we do now is safe, and anything different represents a risk. This manifests in ICT – the attitude “if it ain’t broke, don’t fix it” means that servers, operating systems, networking equipment, databases and apps were all...
PSL TEAM SPORTS
Company wanted to increase online sales growth from 5% to 10% Year 1 with a 3 year plan to exceed 20%
Unilever Cyber Security Transformation
Unilever needed a major cybersecurity transformation program.
Prototype trials through to Customer deployment
Start-up SME with novel technology looking to make a market and break into it. Took prototype and aligned to prospective customers current “pain” problem. Successful trials of developed system then deployed nationally in large grocery retailer.
Navigating Excellence: Surpassing financial targets in a constrained and complex product development landscape
In a critical transformation role, I held accountability for achieving a substantial $9 million annual EBITDA saving within the first year of a comprehensive three-year product development plan. This ambitious initiative spanned across 11 intricate workstreams.
Creating a Digitally Transformed Business Organisation
The CIO of a Fortune 500 firm needed to ensure that his aggressive multimillion dollar investment into digital transformation would transform the technically agnostic business organisation into an effective digitally fluent group. The pandemic had forced this leading organisation to suddenly invest heavily in new digital tools to ensure business owners could be effective and...