The client, a hybrid public sector enterprise with specialist contractors, had not delivered any product solutions – beyond urgent hot fixes – in several years. They were managing work through a spreadsheet, as they felt that other tools were an overkill. In the leadership team’s biweekly status meetings, this group never had anything to report,...
Office-centric to 100% Remote in 3 Weeks
A company in Washington DC was facing a major issue with employees reporting to the office for work due to a multi-year metro-wide system upgrade that resulted in a multi-month station shutdown at the only metro station accessible to office workers. The company did not have a remote work policy. Some employees had always worked...
Optimising Internal Service Provision for a Professional Services Organisations
The Director responsible for the provision of internal services was tasked with streamlining and standardising the services provided to the fee earning Lawyers in a large London based Law Firm. These services included IT, Document Management, Printing and Secretarial Services. Secretarial Services and the associated Legal Secretaries who traditionally reported to Lawyers and Partners represented...
Rescuing a failing ERP Programme
In 2015 our client Hydro International (a medium sized business within the mechanical industrial industry) had kicked off an ERP implementation across their core business units in the UK and US totalling four major sites. The ERP selected was Microsoft Dynamics CRM & NAV solutions which included some specific modules relevant to the construction industry....
Building a Target Operating Model to incorporate a newly acquired business
Our client Hydro International (a medium sized mechanical industrial business supporting the water industry) based in the South West UK had acquired a business which added new products / services and offerings to its customers but hadn’t yet integrated it into the business leaving duplicated departments / roles, confusion for customers because processes were not...
Structuring a Business Change work stream to support large scale business transformations
I was working for Viridor Waste Management and they was undergoing a large scale business transformation enabled by a green field SAP implementation and had support from one of the big six consultancy firms to help work on various aspects of the programme alongside permanent employees. The change stream was originally led by their change...
Post Merger Integration – Consolidating Procurement and Supply Chain
Following the announcement of a proposed merger of 2 mobile network operators in Germany, a Post-Merger Integration team was formed. Challenges faced included: – Fundamental differences in the way that products were purchased – Supply Chains that shared common suppliers including 3rd Party Logistics but with differing contracts, sites and ethos – A desire to...
DELIVERING CONTINUED PERFORMANCE DURING CHALLENGING ENVIRONMENT
A large regional newspaper publisher in the UK with turnover of around £200M and publishing around 100 print titles and more than 70 websites was facing challenge of declining subscriber base and month on month lower advertising revenues.
IMPLEMENT THE OPTIMUM INNOVATION / TECHNOLOGY SOLUTIONS
Global manufacturing organisation with 45,000 employees across 100+ countries and roughly €9B in revenue is changing their revenue model from being a product company to a services company. In order to transform their revenue model, it was important for their IT Services to adapt to the changing business needs.
REDUCE COST AND IMPROVE CASH FLOW
A global media organisation with annual revenue of $650M and around 2500 staff has been in the phase of exponential growth over past 4 years and was facing challenges to manage their cash flow. Since technology was a major spend component, there was pressure to reduce unit cost and optimise the cash flow. The CFO...
