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Mantra

Don't blame other's shortcomings for failure - understand their weaknesses and do something about it
  

In a nutshell

Programme health checks, recovery plans, guidance/mentorship of CXO community and programme leadership.
  

Availability

Partly Available Immediately
  

Languages

  • English
  

Top 5 Strengths

  • Outcome Focused
  • Hard Working
  • Natural Leader
  • Motivational
  • Great Communicator
  

Skills

  

Interviewed By


  

HM Expert Since

Thursday May 21, 2020
  

About peter

Programme Director with a proven track record of driving transformational change and delivering business critical programmes in challenging environments.

I'd like to think of myself as a 'turnaround expert'; someone you can put into a failing/troubled programme who can quickly assess the current situation and provide guidance on the best way to navigate to more predictable delivery. Whether this is me taking over the leadership of the programme or actively coaching/mentoring the existing leadership is equally interesting to me - delivering and driving tangible positive change is what really what motivates me!
  

Current Role Details

Director Mainstay Consulting Limited
  

Roles & Results

TUFFNELLS - Programme Manager

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Requirements / Actions
Ran pilots for their hub and distribution centres that proved business case for automating customer validsation checks
Delivery and Achievements
Generated an incremental £1.5m annual revenue


CARNIVAL - Digital Transformation Portfolio Director

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Requirements / Actions
Created a Digital Transformation Portfolio to deliver an enhanced digital guest experience for Carnival’s Cunard and P&O Cruises brands based on Adobe AEM and Hybris platforms
Delivery and Achievements
• Re-shaped e-commerce Programme • Created Agile delivery capability • Set up customer focused delivery capabilities which are seen as best practice across the Carnival group


GREEN STAR ENERGY/HUDSON ENERGY - Head of Business Change

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Requirements / Actions
End-to-end responsibility for delivering strategic projects and business change for Green Star Energy (residential) and Hudson Energy (B2B) using a shared service model
Delivery and Achievements
• Created business case for business change function and recruited core team • Documented and implemented project lifecycle and controls • Set up Business Process Model


NETWORK RAIL - Transformation Programme Director

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Requirements / Actions
Took over a failing Transformation Programme to restructure Network Rail’s Telecoms division (NRT)
Delivery and Achievements
• Restructured and then delivered a new £20m+ OSS platform that delivered standardised processes • Improved data capture and processes for asset information - increasing assets by £4m


RELISH/UK BROADBAND - Launch Director

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Requirements / Actions
Led the launch of a new 4G operator in London for business and residential customer (pre and post pay) for UK Broadband under the Relish brand
Delivery and Achievements
• Led the tender and then the delivery of a new BSS platform – ordering new products (online and via CRM), CRM, billing, incident management and problem management • Restructured network delivery


TESCO - Transformation Programme Director

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Requirements / Actions
Took over a failing Transformation Programme to re-launch Tesco Broadband with a new outsourced supplier framework – IT systems, networks and contact centre
Delivery and Achievements
• Led the tender and then the delivery of a new BSS platform and then executed it in 9 months (50% quicker than a comparable UK based programme) • Migration of 5 legacy platforms


  

Industry Experience

  • Telecommunications
  • Transport and Logistics
  • Government and Public Services
  • Power and Utilities
  • Hospitality and Leisure
  • Technology
  

Regional Experience

  • Europe
  • Asia
  

Articles




peter wardle

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@peter_wardle

active 3 days, 5 hours ago