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In a nutshell

Solve chronic issues & deliver change using Systems Thinking in Supply Chain & Service Organisations


Partly Available Immediately


Bradford | Leeds, GB



About Paul

|| Industries worked in ||

Last 4 years as a consultant working in both the public and private sector including NHS, Distributors, 3PLs, Manufacturers and Service Providers (Law, Credit Reference, Marketing, Software)

15 years in Telecommunications working for Telefonica in the UK and also EU roles. Extensive experience of the mobile device value chain.

Prior to that, 15 years in Finance at the old Bradford and Bingley B.S.

|| Functional Experience ||

Many years in ICT with departmental responsibilities for service as well as systems development including programme management.

Supply Chain Management and Service Operations including both operational roles as well as strategy and capability development. Areas of particular interest and experience include S&OP, Supplier Management, Reverse Logistics, 3PLs and Operations Strategy.

|| Core Experience ||
Throughout all my career it has been my interest in, knowledge developed and experience gained in the following areas that have kept motivated and engaged:
1. Applying Systems Thinking and Systemic Approaches to help solve complex problems and develop plans of actions
2. Working in challenging situations such as post-merger integrations and multi-cultural situations
3. Developing and implementing holistic change management plans that encourage collaboration and inclusivity

... well I try

Current Role Details

Management Consultant

Paul's Valuable Contributions

(Case Studies)


Following the announcement of a proposed merger of 2 major mobile network operators in Germany, a Post-Merger Integration team was formed.

As part of the post-merger integration process, fundamental differences in the way that mobile devices were purchased from OEMs and Distributors were identified. Against the backdrop of an overall merger process, teams and strategy needed to be integrated and an approach aligned with corporate goals. A desire to realise savings from expected synergies was to be balanced with concerns over the impact on sales and commercial relationships.

To work with each of the supply chain teams to develop a post-merger integration plan for circa €2b send on mobile devices that ensured operational stability as well as the delivery of incremental value resulting from the merger.

Worked with the teams both separately and together to analyse their buying processes and the cost prices negotiated across a range of suppliers.

Developed with them, simple models to illustrate their buying systems that ensured they were better able to understand each others process and more importantly their underlying assumptions about the market and how it related to their organisation's marketing and sales strategy.

Created new models that integrated the best aspects of each of their approaches and demonstrated where processes could co-exist and where full integration would be required.

A hybrid approach was developed along with an integration plan that satisfied all stakeholders and ensured that combined capabilities were utilised in a way that delivered better value in device purchasing.

Paul Kelly

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active 1 day, 7 hours ago