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Mantra

Love what you do, work as a team.
  

In a nutshell

Strategic programme delivery optimising Sales, Operations, HR and Technology, establishing solid
  

Availability

Fully Available Immediately
  

Location

London, United Kingdom
  

Languages

  • English
  

Top 5 Strengths

  • Great Communicator
  • Hard Working
  • Highly Reliable
  • Outcome Focused
  • Persuasive
  

Skills

  

Interviewed By


  

HM Expert Since

Monday October 21, 2019
  

About Matthew

I am a Transformation and Programme professional with success optimising operations, processes, and delivery of service through innovative and cost-effective business solutions. I am a dynamic leader, trusted partner, and skilled change agent adept at motivating teams to work responsively to meet and exceed organisational goals across a diverse range of industries, functions, and markets.

I am passionate about programme management, senior PMO and business transformation, delivering strategic programmes and projects that optimise functions including Sales, Operations, HR, Technology and Client Services.

I love establishing solid partnerships with organisational stakeholders at all levels to define requirements, develop roadmaps, facilitate execution, and monitor progress.

I support continuous improvement efforts through troubleshooting and analysis, and introduction and implementation of processes and tools that improve efficiency and enhance service.
  

Current Role Details

Looking for opportunities
  

Roles & Results

REFINITIV - SALES & ACCOUNT MANAGEMENT - Workstream Lead

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Requirements / Actions
Lead global deployment of first phase of digital operating model, including tools and technologies to support remote account management
Delivery and Achievements
Successful global deployment of remote account management, including integrated case management, multi-language customer portal, dashboards, social selling and remote customer training.


HSBC - OPERATIONS MANAGEMENT - Delivery Lead

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Requirements / Actions
Establish programme management office to drive governance, oversight and global stakeholder engagement for all of Operations' cost reduction activities, aligned to 2015 Investor Day commitments.
Delivery and Achievements
Achieved Operations' 3-year cost reduction target, by rigorously managing programme management office and assuring the planning, delivery, quality reporting and benefits realisation.


SOCIETE GENERALE - UK - Senior HR Project Manager

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Requirements / Actions
Deliver bespoke absence management system integrated with PeopleSoft HR. Deliver Taleo recruitment system including Senior Managers Regime policies
Delivery and Achievements
Successfully developed requirements, ran RFP for consultant developers, and delivered integrated absent management to 2,500 UK employees. Delivered integrated Taleo recruitment.


ROYAL BANK OF SCOTLAND (RBS) - HR RISK - Programme Manager

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Requirements / Actions
Working with auditors and Big-4 consultants, deliver new operations team including policies, procedures, and technologies, to ensure closure of people-risk regulatory observations.
Delivery and Achievements
Successfully remediated 5 regulatory observations by delivering new processes and procedures and an established BAU team, and working with auditors to test and close.


BNP PARIBAS - UK - Project Manager

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Requirements / Actions
Salvage and turn-around programme of new bespoke online employee self-service portal. Lead technical upgrade project of developers ( PeopleSoft HR from 8.8 to 9.1)
Delivery and Achievements
Successful delivery of online service portal to 6,000 employees, rationalising internal systems and driving cost savings. PeopleSoft upgrade delivered under budget and on schedule.


  

Industry Experience

  

Regional Experience

  

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Matthew Huff

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@matthew_huff

active 5 months, 2 weeks ago