HiveRank (3418)

Jennifer Baidoo

Executive Member


Secrets want out. That is why they are so hard to keep. 😊

In a nutshell

Jennifer works with Business Execs to shape their business. She defines the change landscape and provides governance for their delivery.


Partly Available Immediately


Manchester, United Kingdom




business analysis

Business Design

Business Model Design

Business transformation

change strategy

Continuous Improvement

CXO Advisory

Enterprise and Business Architecture

ITIL Expert

Operational Excellence

Stakeholder Engagement

Strategy and Planning

TOM (Target Operating Model)

Value Proposition Design

Value Stream Mapping (VSM)

Nominated by

user image Patricia Morris

HM Expert since

Monday March 16, 2020


Jennifer has experience of guiding organisations in private, public and community sectors through a commercial landscape to enable them meet their strategic objectives for creating growth or sustaining existing revenue.
Jennifer is an advocate who builds strong collaborative relationships and works empathetically with Business Executives to shape their business. She is good at analysing situations to identify pain points and uses insights to steer strategic decision making; translating strategy into actions and mobilising resources to deliver the change that will enable the business to evolve for the best customer outcomes.
Jennifer is a versatile professional who has a passion for driving service excellence and creates momentum to deliver complex change.

Current role details

Jennifer’s responsibilities include to:
• Provide leadership for shaping change across corporate services.
• Develop strategy models and align them with the blueprint using business architecture concepts.
• Provide design advice and guidance to functional leads to develop their functions’ capabilities.
• Articulate target operating models (TOM) using KPMG Powered Enterprise solution.
• Ensure functions are enabled by consistent streamlined processes and robust insightful data, with clear ownership & control, supported by modern and future-proof technology for efficiency.
• Provide design assurance as a member of Design Authority.

Roles & Results

University of Leeds - Business Architecture Lead (Show / Hide Details)

Requirements / Actions
Enhance engagement with the business; Align with data/systems/technology architecture teams to design the enterprise architecture; Collaborate with business change teams and 3rd-party suppliers.
Delivery and Achievements
Developing the capability maturity of the business architecture function and ensuring the defined business architecture drives the change.

Opportunity Pod - Sustainability, Digital & Strategy Advisory (Show / Hide Details)

Requirements / Actions
Helping businesses develop agility to explore existing and new opportunities through more effective market / product growth strategies and sustainable customer relationships.
Delivery and Achievements
As a Subject Matter Expert, I am helping the British Computer Society shape their portfolio of products. I ensure that the Solution Development & Architecture curricula are relevant to industry.

Manchester City Council - Lead Enterprise Architect (Show / Hide Details)

Requirements / Actions
Accountable for optimising technology enablement across 36 Lines of Business. Working with Business stakeholders to align complex needs with strategic intent and deliver 3yr Business Plans.
Delivery and Achievements
Designed a target application landscape to reduces 50% costs over 3yrs. Designed a roadmap to migrate on-premise legacy systems to the cloud with full ROI within 24months.

Elantra Investment Ltd [B2B Procurement Company] - Business Strategist (CEO Advisory) (Show / Hide Details)

Requirements / Actions
This company was facing a number of critical challenges such as reduced market share, negative cash flow and low staff morale.
Delivery and Achievements
I developed and implemented commercial strategies aligned to the company goals and objectives to turn around and accelerate growth.

British Computer Society - Business Analysis Examiner (Show / Hide Details)

Requirements / Actions
I assess candidates in face to face oral exams and determine whether they meet the standards to be awarded the International Diploma in Business Analysis qualification.
Delivery and Achievements
I contribute to the advancement in standards and professionalism in Business Analysis.

Close Brothers Premium Finance [Financial Industry] - Lead Business Analyst / Architect (Show / Hide Details)

Requirements / Actions
I was commissioned to strengthen the company’s capability to deliver large complex change to mitigate project scope creep, low business acceptance and poor customer satisfaction.
Delivery and Achievements
I establish a Business Analysis practice; recruited and developed Business Analysts whom I allocated to projects to improve delivery of regulatory, financial, operational and strategic initiatives.

Northumbrian Water Limited [Utilities Industry] - Business Architect (Show / Hide Details)

Requirements / Actions
Evaluated business needs and prioritised initiatives for delivery in both Water and Waste Water business areas.
Delivery and Achievements
I created an Investment Plan of initiatives that optimised organizational capability. I also developed the capability maturity of the Business Architecture function

ExplainerDC Ltd [Digital Industry] - Strategic Business Consultant (Show / Hide Details)

Requirements / Actions
Analysed and standardised business processes
Delivery and Achievements
Enabled the company to become ISO 9001 compliant

AstraZeneca Ltd [Pharmaceutical Industry] - Global Strategic Business Partner (Show / Hide Details)

Requirements / Actions
I provided information services to North America, Latin America, Asia Pacific and EMEA regions within a multiple-supplier outsource model. I improve capacity utilisation and system integration.
Delivery and Achievements
I identified improvement opportunities to service management processes and led a team to design and implement them globally; integrating with other service management processes.

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Requirements / Actions
Delivery and Achievements

Services Jennifer Delivers

Service Icon Innovation Accelerator (Reveal More OR View Full Page)

A data-driven approach for diagnosing and capitalising upon systemic and tactical opportunities to uncover and nurture innovation across the enterprise.

Industry Experience

Banking and Capital Markets

Capital Projects and Infrastructure


Financial Services

Government and Public Services

Pharmaceutical and Life Sciences

Power and Utilities


Regional Experience



North America

South America


Central America