HiveRank (185)

Dominic Pride

Affiliate HiveMind Expert

In a nutshell

Structured strategic thinker with deep varied real-world execution experience


Partly Available Immediately







Nominated by

user image Lyndon Docherty

HM Expert since

Thursday February 22, 2018


TL:DR keywords to find me: startups, scaleups, service design, corporates, digital, health, disruption and innovation, pharma, telco, business model innovation, design, content, music.


Today I run Upstart, the rapid strategy collective I founded to solve today’s digital challenges at speed.  We’re trying to disrupt the old model of strategy consulting, providing clear duration, pricing and outcomes.


At present I’m immersed in digital health, helping pharma, government and other clients navigate and act on the rapid disruption being faced by incumbents. Having been there at the dawn of disruption with music in 1999, I’m ambitious to work in insurance, transport, energy, agriculture, law and professional services which are on the cusp of disruption.


I’m proud of my diverse background, having at one extreme scaled one of the UK’s rare unicorns (Shazam) across platforms and time zones and delivered revenue services in a sclerotic European telco.  Stints at service design agency Fjord while it got acquired by Accenture Interactive and a focus on customer problems mean there is an inquisitive probing mind at work, ready to add the content to proven, structured tools I use such as the Business Model Canvas.


Current role details

Bring me in *before* you start the transformation programme. You need to know the future state you’re transforming to.

Dominic's STAR Stories

Technology Capability Mapping and Service Ideation for Global Life Sciences... (Reveal More OR View Full Page)

Client is a Top 20 Pharma. We work with the global HQ in continental Europe.

The division we work with had a hypothesis that they could deliver a digital service to achieve a specific patient goal.

The hypothesis was based on scientific research and medical evidence. At least one large consultancy had started building a service for them as we joined.


Task was to provide an understanding of the landscape, technologies and make a strategic recommendation.


Our actions:

-assembled a virtual team including subject matter experts in the psychology component, digital service experts, researcher and business model innovation experts

-identified target technologies and provided automated gathering and harvesting of companies

-created a prioritised list of companies of interest for the client

-created a draft report with the client

-identified gaps in the client hypothesis by matching to current technologies and their state of maturity (or lack of it)

-ideated and illustrated the ideal service in order to deliver the compelling experience for patients, health provider and health payer

-made recommendations for partnership strategy, approach and timings


In a short space of time we were able to identify that their hypothesis was correct, but needed a combination of technologies and individual suppliers to deliver the required experience.

Saved the client a significant amount of time in getting to speed with the size scale and nature of the problem, enabling them to clearly prioritise this versus other projects.

Provided objectivity and clarity of thought which they were not able to achieve during their working week.

If acted on, our recommendations will enable the client to partner in the most appropriate way, and assign the correct amount of time, management and budget to the project.