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Principal Job Title
Management consultant and interim executive
1 Line Summary
Business process transformation
Availability & Rates

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Ratings

HiveRank: Affiliate (119)
Country
United Kingdom
Closest Town / City
Tonbridge
Self Nominated & Interviewed by

Member since: 13-02-2019
My Background Details
I am an experienced Management Consultant and Interim Executive, working with clients to design and implement new Target Operating Models and Business Process Transformation. I bring 13 years experience in Big 4 management consultancy, followed by 15 years as global MD in IT and BPO. I have run a successful independent consultancy since 2016.

I am a Chartered Accountant, Six Sigma Black Belt, and MIIM.

My sector experience in IT and Business Processes enables me to work effectively across multiple industries. I have specialist expertise in Financial Services, Business Services and In/Outsourcing.

Once or twice a year I do a month's pro-bono consulting with charities and NGOs in developing countries, typically helping to implement finance processes and systems.

I am a trustee of 3 UK charities, with expertise in fund-raising. As a member of the Worshipful Company of Management Consultants, I enjoy doing occasional executive coaching and pro-bono consultancy for UK charities.
Current Role Details
I work as an independent management consultant, and have recently (Jan 2019) completed a 15 month business process transformation assignment at a UK commercial bank
CASE STUDIES
BUSINESS PROCESS TRANSFORMATION FOR A COMMERCIAL BANK - Case Study: 1

Situation
The bank had a silo-based operational model which impeded process efficiency, transparency and compliance

Task
I sold and delivered a proof of concept assignment to implement modern process management workflow software across one of the bank's key end-to-end processes. After the successful delivery of the POC I was retained to design and implement new processes, utilising the workflow software, across multiple key processes in the bank over a 15 month period.

Action
I promoted the benefits of improved processes and the workflow tool across multiple stakeholders in the bank, then captured existing processes, identified improvements through process redesign, and then configured the tool to run each of the new processes. I produced user manuals and operational support processes.

Results
Improved process efficiency, reduced errors, greater transparency of workloads, and enhanced compliance
DELIVERY ROLE HISTORY
COMMERCIAL BANK - Consultant

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Delivery and Achievements
Design and delivery of new end-to-end processes based on modern workflow software
BUILDING SOCIETY - Consultant

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Delivery and Achievements
Review of commercial arrangements with supplier of core banking system, IT strategy, Business strategy
GLOBAL BANK - Consultant

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Delivery and Achievements
Design and implementation of shared services for the global finance function



Chris Sutton

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@chris-_sutton

active 1 day, 7 hours ago