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It Is Critical Your CEO Understands And Embraces CX Technology

December 15, 2017

It’s simple to analyse Customer Experience (CX) trends. The analysts and commentators create lists of trends at the end of each year and then guides to what is coming next January. What is not so easy is being a multi-function CEO with a clear understanding of which of these trends should be harnessed to support […]

Alistair Niederer

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active 1 year, 4 months ago