Marketing Compliance Manager – 3/4 months outside IR35 contract

Opportunity Information

Client Name
Major UK Online Retailer

Opportunity Title
Marketplace Compliance Manager

Opportunity Type
Outside IR35 Contract (3/4 months)

Engagement Structure
Full-Time / 37.5 Hours

Reporting To
Head of Compliance (or equivalent)

Location
Hybrid (3 days per week onsite)

Proposed Start Date
ASAP

As the organisation continues to expand its marketplace, payments and flexible fulfilment capabilities, compliance has become a strategic enabler of growth. This role has been created to strengthen governance across regulated activities, embed scalable compliance frameworks and ensure the business continues to innovate with confidence. You’ll help shape a robust control environment that protects customers, supports commercial ambitions and keeps pace with an evolving regulatory landscape.

The successful candidate will be expected to deliver the following outcomes:

  • Design and embed a scalable compliance framework across marketplace, payments and flexible fulfilment operations.
  • Strengthen financial crime, regulatory and operational controls while supporting commercial growth.
  • Establish effective governance, monitoring and risk management processes across Appointed Representative (AR) activities.
  • Enable the business to respond proactively to regulatory change through robust oversight, horizon scanning and stakeholder engagement.

Key Responsibilities

  • Lead compliance across marketplace, payments and flexible fulfilment activities, ensuring alignment with regulatory obligations, card scheme rules and payment partner requirements.
  • Develop, maintain and continuously improve compliance policies, monitoring frameworks and risk registers.
  • Provide second-line oversight, challenge and expert guidance across financial crime, onboarding, due diligence and compliance controls.
  • Partner with Legal, Technology, Commercial, Finance, Marketing and Customer teams to embed compliance into business processes and decision-making.
  • Deliver compliance training and awareness programmes across the business.
  • Support regulatory enquiries, investigations and responses to external stakeholders where required

Candidates must demonstrate experience in:

  • Financial crime compliance within a regulated financial services or payments environment.
  • Marketplace, payments or flexible fulfilment compliance.
  • Designing and operating compliance monitoring, governance and risk management frameworks.
  • Working with Payment Service Providers (PSPs), acquiring banks an oversight.
  • Appointed Representative (AR) oversight.
  • ICA or equivalent compliance qualification.
  • Experience supporting large-scale digital retail or eCommerce organisations.
  • Regulatory engagement or investigation support

Core Skills

  • Regulatory Compliance & Governance
  • Financial Crime Risk Management
  • Stakeholder Engagement & Influence
  • Risk Assessment & Control Design
  • Compliance Monitoring
  • Card Scheme Compliance
  • Know Your Business Partner (KYBP), Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD
  • Policy Development & Compliance Training

Industry Experience

Experience within one or more of the following sectors would be advantageous:

  • Financial Services
  • Retail
  • Payments / FinTech

Technology Experience

Relevant technology and platform experience includes:

  • Payment Service Providers (PSPs)
  • Payment Acquiring Platforms
  • Marketplace and eCommerce Platforms
  • Governance, Risk & Compliance (GRC) tools

Interview & Selection Process

The anticipated process is:

  1. Application & HiveMatch Assessment
  2. HiveMind Screening Interview
  3. Client Interview
  4. Offer & Contracting

Additional stages may apply depending on client requirements.

Application Requirements

Interested candidates should submit:

  • Updated CV
  • Availability Information
  • Current Salary or Compensation Expectations
  • Relevant Certifications (where applicable)

Referrals Welcome

Know somebody who would be a great fit?

HiveMind operates a Network First model and welcomes referrals and nominations from members of our expert community.

Skills Tags: business process, Commercial Facilitation, Commercial Strategy, compliance, Corporate Finance, Corporate Governance, Credit Risk, Data Governance, Debt & Equity Financing, Digital Governance, digital growth, E-Commerce, Ethical governance, finance, Finance Reporting, Finance Transformation, Financial Analysis, Financial Control, Financial Management, Financial Reporting, financial services, FinTech, governance, growth marketing, Growth Strategy, Information governance, IT Support, Marketing, Operational risk assurrance checks, Operational Risk Management, PCI DSS, GDPR, SOX Compliance, Performance and Risk Management, Project Finances, Project governance, Retail, risk, Risk Management, Stakeholder Engagement, stakeholder management

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