Architecture Governance and Technical Leadership

The Architecture Governance and Technical Leadership service provides the strategic oversight, technical direction, and structured control necessary to ensure IT investments, systems, and engineering efforts directly drive business objectives.

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Operational Efficiency and Process Improvement

The Operational Efficiency and Process Improvement service is designed to transform business workflows from "how we’ve always done it" into a streamlined, high-performance engine. We identify and eliminate bottlenecks, waste, and redundant tasks, ensuring your organisation maximises output while minimising resource consumption (time, cost, and labor).

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Cloud Adoption and Migration Strategy

The Cloud Adoption and Migration Strategy service provides a structured, business-aligned roadmap to transition an organisation’s digital assets from legacy infrastructure to a modern, cloud-based environment

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Business Digital Transformation and Strategic Consulting

The Business Digital Transformation and Strategic Consulting empowers leadership with actionable, tailored strategies that leverage digital technologies (Cloud, AI, Automation) to modernise legacy systems, optimise operational efficiency, and enhance organisational capability through resilience, agility, and adaptability.

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HSBC: Building Consensus in a Global Cloud Deployment

At HSBC, I was leading the deployment strategy for a new suite of AWS-hosted digital platforms, designed to improve resilience and speed up product delivery across multiple global markets—Americas, Europe, Asia, and the UK. It was a major shift from legacy infrastructure—technically and culturally. While group leadership was pushing for speed and innovation, regional CIOs...

Skills:

cloud technologies technology leadership Retail Banking digital transformation agile delivery Agile implementation coaching and mentoring compliance TOM (Target Operating Model)
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Harrods Bank Regulatory Turnaround

I was brought in as Transformation Director and acting COO at Harrods Bank during a full-blown regulatory crisis. The FCA had effectively frozen new business activity due to major compliance gaps, and confidence internally was fractured. The change programme meant to address the issues was floundering—too slow, poorly scoped, and lacking leadership alignment

Skills:

Data Strategy Business Strategy Technology Strategy Digital Policy digital transformation Growth Strategy Product Development Delivery management TOM (Target Operating Model) Retail Banking Product and supplier selection (RFP)
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EST Change Framework

The EST Change framework highlights the need for 3 interdependent pillars for the establishment of sustainable change for any project relying on or impacting people i.e. engagement, solution and transition.

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The Right Structure for Your Organization

Creating the right structure for your organization or project.

Delivery Skills:

Accessibility Acquisition due diligence research Account Development account management Agile implementation coaching and mentoring analyst Behavioural Change Brand Strategy Business & Operational Analysis business architecture Business Capability Modelling Business Change Management & Communication Business Management Business Optimisation Business Continuity Business Ethics Business Restructuring change management Consultancy Enterprise and Business Architecture Diversity, Equity and Inclusion (DEI)
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