Scenarios ask people to challenge their assumptions. Assumptions are a form of belief. Organizations and individuals assign values to uncertainties. The accumulation of these values become the basis for what I call the “myth of the future,” that narrative construct that people carry around with them that forms their belief about what the future will look like, even…
IBM z/OS, IBM AIX, Debian and Ubuntu Score Highest Security Ratings
Eight out of 10 — 82% — of the over 600 respondents to ITIC’s 2014-2015 Global Server Hardware and Server OS Reliability survey say security issues negatively impact overall server, operating system and network reliability. Of that figure a 53% majority of those polled say that security vulnerabilities and hacks have a “moderate,” “significant” or […]
In an Uncertain World Scenario Planning Teaches Agility
Too often, managers and leaders focus on how to control the near-term without taking the time to consider if what they, and the organization they work for, are doing today, will be useful, valuable or applicable to some future state…
Is it really worth the effort, can I be bothered?
Bothered, am I bothered, can I really be bothered! Gosh I sound like Catherine Tate! Perhaps the new measurement system for measuring Customer Experience should be the bothered index! Do companies really care about our Experiences? UKCSi: Over the last few days, I have been pondering on why we are seeing declines in Customer…
Want to be the Next Marketer CEO? Embrace Data
You’re a Marketer, so you know that one of your daily challenges is making sure you are effective in the way you use your marketing budget. That’s where Big Data can really make an impact in the Marketing Department…
For improving customer experiences I’d rather have Right Data than Big Data
On my first day of my first proper job in the UK they called me “New York”. Not because I was energetic, intriguing or that I never slept but because, when it took me a while to understand what was apparently an hilarious corporate joke, I was – in their words – “five hours behind”. And many […]
“How deep” rebooted: values-based depth assessment
It’s fair to say that I have a complicated relationship with the Kanban Depth Assessment tool. With some excitement, I tweeted this picture from the 2102 Kanban Leadership retreat: The new “shallow versus deep”? #klrat pic.twitter.com/dLH3Gfj1 — Mike Burrows (@asplake) June … Continue reading →
Pulling change through the system
I’m busy finishing the very last chapter of Kanban from the Inside. It’s about the last step of the STATIK implementation process, namely rollout. I treat rollout as a long-running, open-ended process that is very amenable to visual management. In fact, it … Continue reading →
Lean Risk Management Tool
I’ve been experimenting with this approach to risk assessment. Twelve simple questions that act as your crystal ball into the future on the mental impact the work you are undertaking may have to you and your team. It may also help you to get some insight into the likely outcome of your endeavor. All of these…
Willingness to Pay
Willingness to pay, the last refuge of a scoundrel?
Dr Johnson said that patriotism was the last refuge of a scoundrel. In business, I think it’s Executives’ implicit willingness to pay.
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