Collaborative Change

If we believe in the Myth of Leadership, we may leave it up to “the leaders” to lead change. Incollaborative organisations, where leadership is more distributed and diffuse, this can be a recipe for frustration, inaction and diffusion of effort.

For some clues on how to procede with collaborative change, how about we take a look at Schein’s culture change actions though the lens of fellowship.

After Agile

What does the Ideal software development organisation / business look like and work like? If our existing organisation / company / business was totally destroyed last night, what would we choose today in rebuilding it? What are the key concepts and principles that we would choose to focus on in creating our ideal organisation?

Free Tool for Improving Cyber Maturity

This week, the ISSA (ISSA.org) announced a free online tool available to all cyber security professionals. It is being offered as part of its partnership with the Alliance for Performance Excellence, which promotes Baldrige-based quality and performance frameworks. You may know Baldrige as the framework behind TQM, Six Sigma and other improvement systems.

Par for the agile course

It seemed to me that there was an emerging trend, of people using a new agile vocabulary to describe some rather old fashioned ways of delivering projects. For the most part, commercial factors, or a powerful status quo, meant that transformation was never going to be easy. For some situations though, transforming the business was being made harder by the assertion that using, “Framework X,” would be the key to success, or that the team would be using “Methodology Y”.

eTail West 2016 Trouble in eCommerce Paradise?

Last week I attended eTail West, an eCommerce conference that has been held for years in Palm Springs. It has been several years since I attended eTail West — not since 2009, to be exact. To say that the show has expanded significantly since then is an understatement. But even the attendees who have continuously…

Internet of Things approach

You would have undoubtedly had a water cooler conversation about the “Internet of Things” with colleagues in your business and to answer the inevitable question, “So, what’s our plan for the Internet of Things thing?” The reason why your business colleagues want the answer is that many will see opportunities to develop their line of…

Dynamic Pricing Ain’t All That

Dynamic pricing has come up quite a bit lately, driven in part by interest into whether the practice was used extensively during the holiday season, and a continued interest in whether it will be a big deal in 2016.

My take: at least half the hype around dynamic pricing comes from a misplaced definition of what dynamic pricing actually is.

2016: The Year Of…

So apparently I have a thing I do. I didn’t do it consciously, but I guess I have done it regularly: to declare the theme of the year in retail. I went back and looked at all of the articles I’ve written, and this trend started in 2009, when I declared it “the year of the customer”. Here are the rest of the years.

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