What’s The One Question A Scrum Master Must Ask?
When interviewing for a new Scrum Master or similar position, we can often intuit much about the position, the team and the company from those many little clues which offer themselves. But one thing often less obvious, and so, worth asking about is:
“How does the blockers’ pipeline work here?”
The key role of the Scrum Master is to facilitate the escalation (and to some extent, resolution) of blockers a.k.a. impediments – problems noted by the team but not actionable / fixable by them because the root cause lies outside their span of control.
Some organisations will already have a pipeline or process for escalating such “blockers”. Many more will not, not often understanding the need for one and the role of non-team people in that process.
The prospective Scrum Master may want to see how the land lies before committing to a position in an organisation that is not ready or able to institute an effective blockers’ pipeline.