Some Thoughts on Unified Communications

I have written about UC recently when I covered ConnectSolutions in a blog last month. I also think this area is changing rapidly. One of the factors is a new standard (owned by Google, but there is an open source version) WebRTC is this new standard that is changing the face of video conferencing, and ultimately UC.

The WHY of Collaboration?

Most companies today tell customers how and what, but not why because often they don’t know the why or can’t articulate it. This is something I have thought about for a while. Why do I do this, why have I focused on collaboration for most of my career? My answer is “I believe I can make the world a better place, one collaborative interaction at a time.”

Where Can You Apply Collaborative Leverage?

Collaborative leverage is a concept which talks about optimum performance in a process that utilizes some aspect of collaboration. It is the ability to apply the right technology to the right process at the right time with the right people. Below are the six areas we found in any size and type of company that have collaborative leverage. I have included the department, an example of where and how it can be used and what the benefit may be.

The Distribution of Work in 2015

You may have noticed some changes in the way you are working today, compared to how you did things 5 years ago. Maybe you do more on your mobile device, use more video or screen sharing? In December of 2014 we did a survey of three different populations with over 500 responses to look at how some of the ways we work are changing.