In my last article I explored the question: “What is psychological safety?” as it not only a recent buzzword being bandied about, but something that, counter-intuitively, we see far less of these days. One would think that societies, corporations, and governments would become better at bringing out the best in their people and teams, but…
What Are the True Costs of a New WMS?
There is a significant amount of research to suggest that a majority of WMS projects run significantly over budget. Some even fail because of the following factors. If you plan for and address these up front, you’re much more likely to achieve the business objectives you desire.
Unified stand-up goals – a self governing practice
I’ve been working with a client undergoing a change to more effective ways of working across the organisation. There are several Agile/Lean methods being practiced across the business for a multitude of work types. SCRUM is being used for some software delivery work and the Kanban Method for others. There’s a number of teams using a mixture of both and some teams simply visualise their line-of-business operational work and meet every day at a set time to discuss it…… which is fine……… for now.
How to Make Strategy Stick
How to Make Strategy Stick For my Pinchot class on Sustainability and Strategy, my students nominated the topic of making strategy stick as their discussion topic. Please join them in offering questions, comments and contributions to this list of approaches for how to make strategy stick. Have a good strategy. While some consultants and advisors start …
The post How to Make Strategy Stick appeared first on Serious Insights.
Why Uncertainties Are More Important Than Trends
I found it interesting this week that McKinsey put out a piece titled: The four global forces breaking all the trends, which included global force number 4 called: Trade, people, finance, and data: Greater global connections — this was published roughly at the same time that The Washington Post ran an article titled: The great unraveling of globalization.
One Constant… Lots Of Variety
So we are a year old. What have we learned? We set up Custerian because we want to help business’s be more successful. Perhaps its an age thing, but you do get to a point in life where you appreciate phrases like ‘Giving Back’ or ‘Paying Forward’ more, so this altruistic outlook, making other’s successful, makes sense.
10 Top Tips for Designing the IT CRM Role
Unlike sales-oriented CRM, Customer Relationship Management within IT focuses on relationships that help empower the business with technology, and if necessary, keep IT out of the way until the time is right.
