Some Thoughts on Unified Communications

I have written about UC recently when I covered ConnectSolutions in a blog last month. I also think this area is changing rapidly. One of the factors is a new standard (owned by Google, but there is an open source version) WebRTC is this new standard that is changing the face of video conferencing, and ultimately UC.

The WHY of Collaboration?

Most companies today tell customers how and what, but not why because often they don’t know the why or can’t articulate it. This is something I have thought about for a while. Why do I do this, why have I focused on collaboration for most of my career? My answer is “I believe I can make the world a better place, one collaborative interaction at a time.”

Where Can You Apply Collaborative Leverage?

Collaborative leverage is a concept which talks about optimum performance in a process that utilizes some aspect of collaboration. It is the ability to apply the right technology to the right process at the right time with the right people. Below are the six areas we found in any size and type of company that have collaborative leverage. I have included the department, an example of where and how it can be used and what the benefit may be.

The Distribution of Work in 2015

You may have noticed some changes in the way you are working today, compared to how you did things 5 years ago. Maybe you do more on your mobile device, use more video or screen sharing? In December of 2014 we did a survey of three different populations with over 500 responses to look at how some of the ways we work are changing.

Distribution of Work in 2015: Collaboration Success, Challenges and Tool Use

Collaboration Success and Challenges When we asked what the top three challenges to collaboration success were in their organization, only one was about technology: Better collaboration technologies (52% felt their tools did not support distributed work) More transparent and interactive leadership Cultural change for more transparency, better communication and coordination We also asked what made…

Collaboration and Your Economic Graph

Jeff defined his Economic Graph as “a tool that can “digitally represent” both every economic opportunity in the world” and “every skill required to gain those opportunities.” Combined with a database of “a professional profile of every worker in the world,” this theoretical tool would not only provide job-seekers with potential career destinations, but also — and here’s the disruptive bit — give them a clear idea of how they might arrive at those destinations.”

Basics of Healthy Enterprise Relationships

Nothing can make an enterprise more profitable than healthy relationships. Relationships with customers, suppliers, regulatory agencies, etc. Most of what we see today, that is called “collaboration” is not really, is it people talking AT each other on line, trying to be heard and recognized, and I believe ultimately trying to connect.